<100% AUTHENTICATION GUARANTEED>
All items at endappi have been purchased from only selected suppliers who have full-time brand authenticators in the office and have the license issued by the Japan Public Committee.
Those suppliers are also members of the AACPD (The Association Against Counterfeit Product Distribution)
endappi do recognize the important responsibility to deal with designer items and have also been putting an effort and time to study what we would deal with.
If you have any questions or uncertainty regarding your purchase, please do feel free to contact us.
We can reserve items up to one week after your contact. Please contact us back when you are ready for payment, so we will get the product activate again for you. Once they have gone passed the date on reserve, it will be relist to be sold in public again.
<REFUND and EXCHANGE>
We normally do not accept returns or exchanges.
However, we do guarantee the authenticity of all our items, and an exchange or return will be accepted only for authenticity reason.
Please, don't hesitate to contact us for any other question or problem and we will answer to you as soon as possible and always try to satisfy you the best we can.
Should you absolutely wish to return your item, for any reason, we will talk together about it and always find a solution.
eNdApPi is basically not offering Layaway payment unless it is agreed with buyers unless otherwise agreed between buyers via email. For layaway, deposit will be required.
Please email: libertyjapan(at)live.com
Though we do our as best as we can, basically shipment is made on weekdays. Please note that no shipments cannot be made on Saturdays, Sundays, and Japanese National Holidays. Please convo us for details.
We usually ship by EMS express by Japan Post, which includes insurance and a tracking number. To USA, it takes about 3-5 days. To Europe, 5-7 days. To Asia, 3-5 days. However, please note that the situation may vary on each case, so this is not the guaranteed date.
Although we send the package as "gift" to you in order for you to avoid customs fee or duty fees, please be aware that in some cases you are asked to pay additional customs & duty taxes (depending on your country) once the package arrives.
Therefore, please check with your country customs/possible additional charges before placing orders.
KINDLY, PLEASE DO NOT PURCHASE IF YOU CANNOT ACCEPT THESE TERMS.
THANK YOU AND WE HOPE YOU WILL ENJOY SHOPPING WITH US!!!!!